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Fully engaged employees have been shown to be 21 percent more profitable. Address employee disengagement in the workplace can help your business’s bottom line and overall success. Here are some of the biggest employee engagement success factors, and how to make improvements that raise both motivation and productivity.
Employee engagement success factors to cultivate
Employee engagement boils down to the quality of your company’s relationship with its people. Do you show workers appreciation? Do you give social rewards in addition to monetary ones? Do employees feel comfortable and empowered to speak their minds, share good ideas, and encourage coworkers?
Here are some of the major factors that affect employee engagement and how to improve them.
- Company culture
Your culture is made up of values and behaviors. Make engagement itself a value and encourage engagement as a behavior. Seek to increase collaboration as much as possible and support making social connections.
Explain your company’s overall mission and tell every employee how their individual work helps to further that mission. This gives your team a sense of purpose and belonging, which are important for a strong culture of engagement.
- Employee participation
Everyone has ideas and encouraging employees to share their thoughts has benefits: you not only show that you value their intellectual capabilities, but you might get some useful information, as well.
Give employees a platform where they can easily share their ideas with all levels of the organization. Allow people to have open conversations about work, education, or even on social topics. Because even conversations that aren’t directly about how to work better can strengthen social ties and cohesion.
Finally, encourage employees to recognize each other’s accomplishments. Not only does it spread warm, fuzzy feelings between coworkers, it makes people feel they are empowered to give praise.
- Good management
Employees need managers they can respect: competent, smart leaders who aren’t in it for the sake of their own egos. You need to coach your management team on engagement strategies, ensuring they watch employee progress while constantly giving feedback and emotional engagement.
- Frequent recognition
Without the work employees do every day, your company couldn’t exist. Make sure to express this! It’s especially important that managers and leaders give recognition, as it’s proven to be a powerful form of reinforcement. Recognition should be frequent, as 85 percent of employees who were recognized weekly said they felt satisfied, and 75 percent of employees who were recognized by management at least once a month reported high levels of job satisfaction. And yet, most employees do not receive recognition from management frequently enough.
Make it a priority to recognize your employees on a frequent basis and make the act of recognizing a social activity everyone in the company can get involved in. Recognition is the leading driver of employee engagement; don’t lose sight of this massive opportunity to improve your business and employee experience through recognition.
Within franchising, there are a surprising number of home-based business opportunities. And what’s even more surprising is that you don’t need to be an expert or especially skilled in any certain field. For example, you can run an educational franchise without a teaching certificate. Generally, the skills needed to run most franchises are business acumen and motivation. The franchisor will teach you the rest.
Below are 10 business sectors you might never have considered for work-from-home opportunities.
Often run as after-school enrichment programs, they require relationship-building skills to generate business. Owners develop partnerships with schools, daycares and community centers and offer add-on programs to existing curriculums. Once the relationships are in place, the business owners enjoy recurring revenue and can introduce additional programs, such as camps.
Being in a business that serves other businesses usually means recurring revenue and large-ticket jobs. Although many are home-based, these businesses usually require several vehicles and the ability to lead a crew of workers. Many times, franchisors have relationships in place with large companies, allowing the franchise owner to walk right into big contracts.
As a work-from-home consultant, you can be trained to run a business that helps other professionals. These “white collar” franchises offer services like career coaching for individuals. They also work with businesses and provide services such as reducing expenses or acquiring funding.
A career as a consultant can be extremely rewarding for folks who like to help people and make a difference. Offering a great work-life balance, franchise consultants can choose a part-time or full-time schedule and reap the rewards of the effort they put in.
This valuable service helps keep seniors in the comfort of their own homes longer. Services include everything from bathing and meal preparation to running errands. Many senior-care franchisees start out in a home-based setting and scale into bigger operations that are run from outside offices.
Most home-services franchisors are looking to partner with people who can run businesses. They generally have low overhead and high margins and, depending on the business, they can offer a great work-life balance.
Investments in rental properties are at an all-time high and have created a demand for property management services. With little overhead, many business owners can run the entire operation themselves, with no need for employees.
Today’s machines operate with sophisticated technology that automates payments and alerts owners when more stock is required. Because of a demand for healthier options, you will see them filled with items like protein bars, trail mix and gluten-free pretzels rather than candy bars and chips.
As a business owner, they are generally fun and easy to run and provide a built-in marketing vehicle — literally. Whether it’s a food truck or a service van, whenever you are out on the road or parked at a job, your wrapped vehicle will grab attention and generate business.
If you love animals, you can find a home-based business that caters to our furry friends. There are pet grooming, pet training and even pet poop pick-up services. These are feel-good businesses that can bring in repeat business and word-of-mouth referrals.
If working from home during quarantine has you thinking about making the leap to owning your own business, franchising offers a wide array of choices for different interests and skill sets.
As a time management coach, I’ve been partnering with my clients in navigating the transition from working in the office to working at home and back again. And I have found those who use these five strategies have been able to increase their overall productivity when working from home.
- They convert their commute
Among the individuals who have found working from home to be a welcome change, I’ve seen a fairly similar pattern of converting their commute time into exercise time. Typically in the morning, they’ll workout (or at minimum walk their dog). And in the evening, they’re often choosing to go on more leisurely walks either on their own, with their dog, or as a family.
- They block focused time
One good thing about being at home is that you have physical distance from your coworkers, so you can block focused time and stick with it. I recommend that you either have recurring focused time in your calendar, such as for an hour or two in the morning. Or that on a weekly basis you block in some chunks of time for the key activities you want to get done, such as putting together a report or writing an article.
- They schedule meetings
To further increase your predictability and productivity, ask your colleagues to schedule a meeting with you to talk, especially if the meeting will require any forethought. It’s helpful to have meetings scheduled, so you can effectively plan your tasks around them and so that you’re in the right headspace to be present.
That being said, these meetings don’t have to be long. If you think something should only take 30 or even 15 minutes to discuss, ask for a meeting of that length to be scheduled on your calendar. There’s no need to stretch every conversation out to an hour.
- They update their status
In order to be fully mentally engaged in what you’re working on during your focused time, in can also be helpful to update your online status. That could mean designating yourself as “away” on Slack or otherwise unavailable on IM or other internal communication tools. This declaration of your intention to not be available at a certain time can insulate you from the thoughts in the back of your head that “someone might have messaged me about something important” or “I might miss something and annoy someone.”
- They resist the urge to self-distract
With all external distractions eliminated, our mind can sometimes unhelpfully search for ways to distract itself. Especially for extroverts, when the environment is most calm, the drive to find more stimulation is most high.
If you find yourself in that kind of situation, look for ways that you can increase the stimulation in your environment without reducing your productivity. That might look like listening to music that helps you get in the flow, using a standing desk, or simply placing your laptop on top of a high counter or bureau, so you can shift your weight as you work.
You may find yourself returning to the office soon, or you may find that working from home has become your new lifestyle. Wherever you see yourself on the spectrum, these strategies can allow you to be most effective on the homefront.
Knowing when to pack it in for the day is as important as knowing when to start working. Below, eight associates of Forbes Human Resources Council examine the benefits that come with encouraging employees to disconnect after a long day’s work, and how this could help both the business and the employee in the long run.
- Avoiding Employee Burnout
It is too easy for employees to feel the need to answer every email. One practice is to ensure managers are not contacting employees after hours. An easy fix is for managers to schedule emails to be delivered during work hours. Encourage employees to take vacation time — you can deactivate their service during their vacation and reactivate when they return. – Patricia Sharkey, IMI People
- Promoting Work-Life Balance
Promoting a culture of work-life balance will lead to increased employee engagement, enhanced employee productivity, reduced attrition and improved company brand perception. – Ochuko Dasimaka, Career Heights Consulting, Inc.
- Improving Efficiency
Research shows that humans need downtime and brain breaks for maximum efficiency. We’ve found that our staff is more productive and eager to work when they’re well-rested, healthy and have taken some time for themselves. That’s why at our weekly all-hands we do a green/yellow/red check-in to be sure we’re all in a good headspace to start the week. – Yolanda Lau, FlexTeam
- Higher Productivity Levels
While leaders should encourage work-life fluidity, an important aspect of that is taking the appropriate amount of time to truly be “offline.” When people are happy in their personal lives, they’ll be motivated to succeed at work. And, when people have time to disconnect, they are given more mental capacity to bring creativity into their work. – Lisa Sterling, Ceridian
- Increased Creativity and Engagement
We find that when employees are given the opportunity to unplug at night and on weekends, they are recharged and refreshed and come back to work with higher levels of creativity and engagement. When employees are more engaged they are more innovative and productive! – Diane Strohfus, Betterworks.com
- Higher Retention Rates
When employees are encouraged to disconnect at the end of the workday and on weekends, they come back to work with increased creativity, higher job satisfaction, and increased retention rates because they aren’t burned out. Employees who can take time off to unwind also tend to feel more valued by the company as an individual, rather than feeling like a replaceable piece of the business. – Laura Spawn, Virtual Vocations, Inc.
- Building Respect and Loyalty
If workers know that they are treated as whole humans, then they will return the favor by committing to their employer. Retention of refreshed, productive and energized employees will result in successful execution of goals and will create impactful careers. Both employees and companies benefit from protected downtime. – Jessica Delorenzo, Kimball Electronics Inc
- Honoring Employees As People
Employees need a chance to recharge. Using evenings and weekends as personal time empowers employees to pursue personal interests, spend time with their families and rest. During work hours, they can be fully engaged in their work, and perhaps even more creative because their brains and bodies are refreshed. It’s also a way of honoring employees as full people rather than as cogs in a machine. – Courtney Pace, Ph.D., FedEx Employees Credit Assoc.