Sometimes, a user does not always use computer to do his work. For example, one might need to make phone calls, have meetings, read documents, or write notes. These tasks are not necessarily performed using computer. Even on computer, the user might just be having a Skype call, in which case he does not really need to interact with computer therefore he might appear to be idle. In order to facilitate the tracking of these activities, we have introduced a new feature called Always-Active task. When a user logs time by selecting an Always-Active task, the time logged is always considered to be active, regardless whether the user has been interacting with the computer or not. This way, when a user needs to go to do work off the computer, he can simply switch the task to an Always-Active task and keep logging his work time.
When creating a task, a Manager can set the option to make the task Always-Active. It is completely to the discretion of the Manager.
After a user logs time to the Always-Active task, it appears slightly different on the Track Time page. The color indication is little different and the activity meter is always in full strength. Here is an example.
By logging time using Always-Active task, you have the benefits of (1) eliminating the need to manually add offline time later, and (2) still keeping the screen shot record if you do work on computer such as Skype call or watching video.
We hope that you find this feature useful. For more information about the feature, you can find it in this help document.
As always, we will be glad to hear your feedback and comments.